Psychologist and author Daniel Goleman first brought the term “emotional intelligence” to a wide audience with his 1995 book of the same name, and he first applied the concept to business with this 1998 classic HBR article. In his research at nearly 200 large global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he still won’t be a great leader.
The chief components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—may sound unbusinesslike, but Goleman, cochair of the Consortium for Research on Emotional Intelligence in Organizations, based at Rutgers University, has found direct ties between emotional intelligence and measurable business results. The notion of emotional intelligence and its relevance to business continues to spark debate, but Goleman’s article remains the definitive reference on the subject, with a detailed discussion of each component of emotional intelligence, how to recognize it in potential leaders, how and why it connects to performance, and how it can be learned.[/vc_column_text][vc_single_image image=”6565″ img_size=”full”][vc_column_text]
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